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Software

All Creative School affiliates (students/faculty/staff) are subscribed to Adobe Creative Cloud application licenses automatically for use on their personal computers and school labs.

Student access to the Adobe Creative Cloud License is limited to students enrolled in Creative School courses only.

Set up MFA access - this MUST be done first

If you need help to complete this process, please watch the video on Setting Up Microsoft Multi-Factor Authentication.


  • Go to https://creativecloud.adobe.com and go to Sign In
  • Enter your TMU email address and click continue
  • Select Company or School Account if prompted
  • Enter your TMU password and Sign In
  • After successful login you have to confirm/approve your Microsoft MFA authentication
  • Navigate to apps on the sidebar and you can see Adobe Creative Suite applications you are licensed to. You can Download and Install the applications through this page.

If you need help setting up your Microsoft multifactor authentication please watch the video on Setting Up Microsoft Multi-Factor Authentication.

If you need help resetting your MFA please contact CCS help and ask them to reset your MFA code. It’s best to call them by phone as they may need to ask questions to verify your identity.

Students can contact CCS at:
Log in to submit an IT help request
Email: help@torontomu.ca
Phone: 416-979-5000, ext. 556840

Faculty and staff can contact CCS at:
Log in to submit an IT help request
Email: help@torontomu.ca
Phone: 416-979-5000, ext. 556806

You’ll begin by logging onto MS portal at portal.office.com and using your TMU email address and password and then you can download all or selected licensed Office products to your computer.

Once logged in:
Download software

Instructions for downloading and installing/re-installing
Available subscriptions
My web applications

Booking Equipment & Facilities

Patron Portal is a fast and easy way for patrons to make reservations. Patrons must have signed the EDC Liability Form before access Patron Portal. To make a reservation online, patrons must also:

Have no outstanding fines or holds on their account
Are authorized for use of the equipment or facilities (unauthorized items will not appear for users in EDC Online)
Pick-up and return times must be set within EDC operational hours
When making reservations online make sure to check reservation time limit errors and circulation errors.

Please note reservations made via Patron Portal are subject to approval by full time EDC Staff.

https://www.torontomu.ca/the-creative-school-equipment-distribution-centre/equipment/

At the start of each year of your studies, to access equipment and facilities, all students must register with the Technology Resource Centre by completing a Technical Operations Agreement Form. By submitting this form, you are agreeing that you are responsible for knowing and complying with Image Arts policies and procedures.

Please note that you will not be able to access the online booking system until you’ve submitted your agreement form and it has been processed by staff. Expect at least a 24 hour turnaround between submission of this form and activation of your access.

Once activated, equipment can be reserved using the online booking system. Login with your TMU credentials.

Production & Class support

Patron Portal is a fast and easy way for patrons to make reservations. Patrons must have signed the EDC Liability Form before access Patron Portal. To make a reservation online, patrons must also:

Have no outstanding fines or holds on their account
Are authorized for use of the equipment or facilities (unauthorized items will not appear for users in EDC Online)
Pick-up and return times must be set within EDC operational hours
When making reservations online make sure to check reservation time limit errors and circulation errors.

Please note reservations made via Patron Portal are subject to approval by full time EDC Staff.

https://www.torontomu.ca/the-creative-school-equipment-distribution-centre/equipment/

At the start of each year of your studies, to access equipment and facilities, all students must register with the Technology Resource Centre by completing a Technical Operations Agreement Form. By submitting this form, you are agreeing that you are responsible for knowing and complying with Image Arts policies and procedures.

Please note that you will not be able to access the online booking system until you’ve submitted your agreement form and it has been processed by staff. Expect at least a 24 hour turnaround between submission of this form and activation of your access.

Once activated, equipment can be reserved using the online booking system. Login with your TMU credentials.

Printing

All Creative School affiliates (students/faculty/staff) are subscribed to Adobe Creative Cloud application licenses automatically for use on their personal computers and school labs.

Student access to the Adobe Creative Cloud License is limited to students enrolled in Creative School courses only.

- Set up MFA access - this MUST be done first

TMU How-To Guide: Setting Up Microsoft Multi-Factor Authentication

- Go to https://creativecloud.adobe.com and go to Sign In
- Enter your TMU email address and click continue
- Select Company or School Account if prompted
- Enter your TMU password and Sign In
- After successful login you have to confirm/approve your Microsoft MFA authentication
- Navigate to apps on the sidebar and you can see Adobe Creative Suite applications you are licensed to. You can Download and Install the applications through this page.

How to Access/Install Adobe Creative Cloud Applications

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Didn't find the answer you needed?

There are a number of ways to access help.

01

Send a support ticket

Fill out the support form to get instant support from one of our specialists.
02

Check out our tutorial section

We've created a number of tutorials on various equipment, software and Creative School workflows to help you get the answers you need.
03

Search the knowledge base

We have an extensive knowledge base and FAQ section to help answer your questions. Chances are if you're looking for an answer, this is the place to find it.

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