Software
All Creative School affiliates (students/faculty/staff) are subscribed to Adobe Creative Cloud application licenses automatically for use on their personal computers and school labs.
Student access to the Adobe Creative Cloud License is limited to students enrolled in Creative School courses only.
Set up MFA access - this MUST be done first
If you need help to complete this process, please watch the video on Setting Up Microsoft Multi-Factor Authentication.
- Go to https://creativecloud.adobe.com and go to Sign In
- Enter your TMU email address and click continue
- Select Company or School Account if prompted
- Enter your TMU password and Sign In
- After successful login you have to confirm/approve your Microsoft MFA authentication
- Navigate to apps on the sidebar and you can see Adobe Creative Suite applications you are licensed to. You can Download and Install the applications through this page.
If you need help setting up your Microsoft multifactor authentication please watch the video on Setting Up Microsoft Multi-Factor Authentication.
If you need help resetting your MFA please contact CCS help and ask them to reset your MFA code. It’s best to call them by phone as they may need to ask questions to verify your identity.
Students can contact CCS at:
Log in to submit an IT help request
Email: help@torontomu.ca
Phone: 416-979-5000, ext. 556840
Faculty and staff can contact CCS at:
Log in to submit an IT help request
Email: help@torontomu.ca
Phone: 416-979-5000, ext. 556806
You’ll begin by logging onto MS portal at portal.office.com and using your TMU email address and password and then you can download all or selected licensed Office products to your computer.
Once logged in:
Download software
Instructions for downloading and installing/re-installing
Available subscriptions
My web applications
Booking Equipment & Facilities
All patrons (students, staff & faculty) must be a part of The Creative School. For students this means enrolled in Creative School courses for the current academic term.
- Complete the EDC Liability Form - this is your Signature on File
- Make a Reservation in person or via the EDC Patron Portal
- Pick up your equipment or key from the EDC at the reservation start time
- For after hours use of facilities, visit the Keytracer cabinet
- Check your equipment to ensure it works and you have everything on your checkout before leaving the EDC vicinity (fines will result if equipment is lost or damaged)
- Return your equipment or keys to the EDC (or Keytracer) on or before your scheduled return time
- Returning after the scheduled return time will result in a fine on the patrons account
It is the understanding that students will have the proper training for use of the equipment and facilities in their classes and workshops prior to borrowing them from the EDCEDC staff can assist with most troubleshooting issues.
To book equipment or browse what is available, please use the patron portal.
At the start of each year of your studies, to access equipment and facilities, all students must register with the Technology Resource Centre by completing a Technical Operations Agreement Form. By submitting this form, you are agreeing that you are responsible for knowing and complying with Image Arts policies and procedures.
Please note that you will not be able to access the online booking system until you’ve submitted your agreement form and it has been processed by staff. Expect at least a 24 hour turnaround between submission of this form and activation of your access.
Once activated, equipment can be reserved using the online booking system. Login with your TMU credentials.
Production & Class support
Your instructor is the best person to contact for help. They can also redirect you to the right staff member.
If you're having a technical issue, you can contact us at:
Phone: 416-598-5999 or ext. 555999
Email: creativehelp@torontomu.ca
You need to have your Microsoft Authenticator set up before you can create or login to any WordPress sites at the Creative School.
There are tutorials on how to create a WordPress site.
If you forget your password to a site, you'll need to contact CCS to reset your MFA to regain access to your site.
Creative School students have unlimited access to thousands of tracks of production music and sound effects tracks for use in curricular and co-curricular projects.
You can log into the various libraries using the links below:
Portal page URL: https://www.torontomu.ca/rta/current-students/audiolibrary/
Alternate portal URL: https://www.torontomu.ca/the-creative-school-equipment-distribution-centre/audio-library/
Direct Links:
Westar/Sound Ideas
DeWolfe Production Music
Secession Studios
USERNAME: audiolibrary@torontomu.ca
PASSWORD: Ask your instructor or contact us
Updated: Spring 2025
FREE RESOURCES
If you are looking for additional production music or sounds, you can try some of the free resources listed below. Please note: If you are using this audio in a video production, you should include an attribution/credit graphic if requested by the site.
freemusicarchive.org
youtube.com/audiolibrary (must be logged in with a personal Google account)
freestockmusic.com
Presentation Technology Support
For urgent Audio/Video assistance or to report an update by phone: Call the hotline at 416-598-5999 (or ext. 555999 from an internal campus phone).
For Non-Urgent Issues: please email edutech@torontomu.ca for technical updates or to report a non-urgent problem.
When emailing or leaving a voicemail, please provide your name, the location of the issue, and a brief description of the technical problem.
Important Note: We highly recommend that faculty remain in the classroom when technical assistance has been requested.