Frequently Asked Questions

Can’t find what you’re looking for? Visit our contact page to get in touch.

For general computer or tech support you can email techhelp.creative@torontomu.ca.

For immediate support for presentation technology call 416-598-5999 ext. 555999. If you don’t receive an answer please leave a voicemail.

You can also email EduTech@torontomu.ca

Take a look at the Setting up your Microsoft Multi-Factor Authenticator (MFA) page. There are written instructions and video tutorials that you can follow along.

If you lose access to your MFA method, follow these steps:

  • Go to the my.torontomu.ca
  • Select Personal Account, then Two-Factor Authentication.
  • Click on Revoke next to the device you no longer have.
  • Follow the prompts to set up a new MFA method.

  1. Make sure your MFA is set up.
  2. You can use the Sign In button on the site or put /wp-admin at the end of the site’s link. This will take you to the login page.
  3. Click the Sign in with Microsoft button and enter your TMU username and password.

To gain access to the Equipment Distribution Centre (EDC), you must complete the Equipment Distribution Centre (EDC) Liability Form, no exceptions. All students must be enrolled in Creative School courses for the current academic term for access.

You can make a reservation/checkout in-person (RCC 166) or via the Equipment Distribution Centre (EDC) Patron Portal.

For policies, Patron Portal tutorials, facility/equipment lists, and more information, please visit the Equipment Distribution Centre (EDC) website.

All 1st year students must submit a TMU WHMIS certificate before access is granted. To access the training and get your certification, ensure your TMU account is activated and follow the instructions on this page. This certification will be valid until you finish your degree.

At the start of each year of your studies, you must complete the Technical Operations Agreement Form. All students must be enrolled in Creative School courses for the current academic term for access.

If you have met the above requirements, you can make a reservation/checkout in-person (IMA B18) or via the Technology Resource Centre (TRC) Patron Portal.

For policies, facility/equipment lists, and more information, please visit the Technology Resource Centre (TRC) website.

Creative School students have unlimited access to thousands of tracks of production music and sound effects tracks for use in curricular and co-curricular projects.

You can log into the various libraries using the links below:

Portal page URL: https://www.torontomu.ca/rta/current-students/audiolibrary/
Alternate portal URL: https://www.torontomu.ca/the-creative-school-equipment-distribution-centre/audio-library/

Direct Links:
Westar/Sound Ideas
DeWolfe Production Music
Secession Studios

USERNAME: audiolibrary@torontomu.ca
PASSWORD: Ask your instructor or contact us.

FREE RESOURCES

If you are looking for additional production music or sounds, you can try some of the free resources listed below.  Please note: If you are using this audio in a video production, you should include an attribution/credit graphic if requested by the site.